Paul has a deep understanding of not only the Baldrige process but also the conceptual components that make the process meaningful in terms of organizational performance. He was highly supportive or our team.
Nancy Showers, Executive Director of Institutional Research, Quality, and Planning, Oakland Community College
Paul’s skills in relationship building while sharing his passion for this work are evident in all of his interactions.
James Stith, Strategic Planning, Clark Memorial Hospital
Paul helped take our organizational results to the next level. We were Baldrige site visited on our third application. If you’re serious about building a strong organization that delivers results year after year, call Paul.
Camie Patterson, Senior Vice President and Chief Operating Officer, Self Regional Healthcare
Paul has a true focus on continuous improvement and is an expert in Baldrige. Paul also has a strong work ethic and treats others with respect, professionalism and compassion.