Performance Excellence Resources

Baldrige Performance Excellence Program (BPEP)

Business and Non-Profit Core Values
Health Care Core Values
Education Core Values

The Baldrige Criteria are built on a set of inter-related Baldrige Core Values and Concepts that drive high performing organizations. These beliefs and behaviors serve as the foundation for integrating key performance and operational requirements within a results-oriented framework that creates a basis for action, feedback, and sustainability.   If the Baldrige Core Values align to the aspirations of your organization, then the Baldrige Criteria are the road map to help you get there.

The Seven “Added Values” of the Baldrige Process

How do we convince leaders that there is value within the Baldrige or the EFQM process above and beyond applying for the award? Paul walks through seven value-adds that the process provides to organizations.

The Baldrige Award: The Journey Is the Win

If an organization is just going through the motions to receive a Baldrige reward, they will become frustrated by the process. Paul describes how those leaders who have a vision of role-model excellence will find the process-from application to assessment to feedback-to be engaging, inspiring…and a practical roadmap for the journey to performance excellence.

European Foundation for Quality Management (EFQM)

The Seven “Added Values” of the EFQM  Process

How do we convince leaders that there is value within the EFQM process above and beyond applying for the award? Paul walks through seven value-adds that the process provides to organizations.

The EFQM Excellence Award: The Journey Is the Win

If an organization is just going through the motions to receive an EFQM award, they will become frustrated by the process. Paul describes how those leaders who have a vision of role-model excellence will find the process – from initial questionnaire to management document to site assessment to feedback – to be engaging, inspiring…and a practical roadmap for the journey to performance excellence.