Paul Grizzell of Core Values Partners and James Stith of Clark Memorial Hospital were plenary session presenters at the Kentucky Quality Award Conference in Frankfort, Kentucky, on June 4th. They spoke on "Getting Started in Excellence" with a strong focus on engaging senior leaders in the quality award process.
The recipient of the Kentucky Award for Performance Excellence was Pikeville Medical Center of Pikeville, KY. The credit goes to a senior leadership team that is committed to excellence, staff who are committed to patient-focused care, and a group of very dedicated employees who got the PMC Kentucky Award for Performance Excellence journey going. Congratulations to Pikeville Medical Center!
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News and UpdatesBaldrige Studer Group alignment
Core Values Partners is a business partner with the Studer Group. The Studer Group helps organizations implement prescriptive tactics and tools that drive improved outcomes.
The Baldrige Criteria asks how an organization demonstrates well-deployed, systematic processes leading to a balanced set of business results. While it is easy for a health care organization to embrace the values and the well-documented success of organizations that have effectively applied the Criteria, organizations are looking for more prescriptive advice and feedback within each category as they navigate the road to performance excellence. The Baldrige Criteria ask for systematic processes and results; the Studer Group provides many of the answers to Criteria questions with prescriptive tools to hardwire excellence. To "hardwire" means much the same thing as "systematic." These prescriptive tools have been shown to lead to improved results. Read More
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Baldrige Quest for Excellence
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Today (April 20) was the first day of the Baldrige National Quality Award Quest for Excellence conference in Washington, DC. The day was full of examples of innovative performance excellence practices. Click below to link to a summary of the day. Read More
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Quest for Excellence Conference April 20-22
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Quest for Excellence, the annual conference of the Malcolm Baldrige National Quality Award for Performance, is being held in Washington, DC, on April 20-22. Paul Grizzell of Core Values Partners will be there and will be providing updates on this site. Look for summary updates of the previous day's key learnings and best practices every morning. Read More
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Ten Best Practices for Healthcare Boards
Two broad legal duties of a nonprofit director are loyalty and caring for the interests of the public. Previous legal challenges have seen board members use an "I know nothing" defense, which may be an indication of board members' lack of courage to ask each other tough questions about board and organization practices. Measurement of board effectiveness and continuous improvement of board performance are keys in setting organization direction, ensuring ethical and legal guidelines are followed, and assessing organizational performance. Although geared toward non-profit boards, this article provides valuable information for any board of directors.
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Is Your Organization at the top of your game
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Is your organization at the top of your game? If so, maybe you're wondering how to make those incremental improvements to reach the highest level of performance excellence. Or perhaps your organization's performance is just mediocre and leaders are looking for a method to accelerate improvement efforts. Maybe performance is even poor, and you need a way to focus your turnaround efforts. Read More
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