Core Values Partners brings experience in applying performance excellence strategies internationally. Our qualifications in the application of both the European Foundation for Quality Management (EFQM) Criteria and the Baldrige Criteria for Performance Excellence allow us to help any organization focus, align, and accelerate their performance excellence journey.
Abdel-Halim Mahmoud is Core Values Partners’ Middle East Consulting Partner. Halim brings thirty years of experience of global business development and management consulting experience in the United States, Singapore, Egypt, and Saudi Arabia. He has managed business partnerships with industry world leaders like IBM, Microsoft, General Electric, Schneider Electric, and many large- and medium-sized Arabic enterprises in multiple industries including: construction, manufacturing, oil and gas processing, power generation, automotive, cement, wholesale and distribution, government services, healthcare, and education.
Halim offers Baldrige-based Performance Excellence awareness, assessment, application, and advancement strategies, helping organizations align performance improvement initiatives across functional units. Halim has experience with hands-on strategy execution, scorecard cascading, and assisting senior leaders in strategic planning: setting vision, mission and values, and defining objectives and performance KPIs. In addition, he has experience in process improvement techniques like Six Sigma and Lean Production, Lean Construction, and Supply Chain Framework.
Learn more by visiting Abdel-Halim Mahmoud’s LinkedIn profile.
Application Development and Refinement Partner
Steve George provides Baldrige assessment and application support to Core Values Partners clients that ranges from facilitation to complete assessment and application development and refinement. Twenty-one of the organizations he has worked with have applied for quality awards and received site visits and eleven have won awards, including five Baldrige Award recipients. He has written and/or edited more than a hundred Baldrige applications, helping organizations describe their management systems clearly and completely. This enables leaders, managers, and examiners to develop an accurate evaluation of an organization’s strengths and opportunities for improvement and chart a reliable and achievable course to world-class performance.
Since 1989, Steve has helped more than 50 organizations assess their management systems using the Baldrige Criteria for Performance Excellence.
Steve has written ten books, four of which explore the Baldrige management model:
- Total Quality Management: Strategies and Techniques Proven at Today’s Most Successful Companies, published by Wiley in 1994 with a second edition in 1998 as the “quality book” in its successful Portable MBA Series, uses 51 quality role models to explore the Baldrige Criteria as a management model. Publishers Weekly praised it as a “book of unusual interest and merit.” More than 32,000 copies of the book have been sold.
- Uncommon Sense, also published by Wiley, explored current thinking about the basics of business excellence through the experiences of six world-class organizations and the work of leading management experts.
- Invest in the Best advises investors on how to evaluate the quality of a company’s management system using Baldrige concepts during their investment decision-making process.
- The Baldrige Quality System: The Do-It-Yourself Way To Transform Your Business, was a pioneering book about the Baldrige model, hailed by quality expert J.M. Juran as “the definitive book on the Baldrige Award.”
His most recent books include Enterprising Minnesotans, the stories of Minnesota entrepreneurs from 1849 to the present, and three ghostwriting projects for successful business leaders.
Steve has been working with businesses since 1976 as a management consultant and writer. His clients have included 3M, Cargill, Dell, Froedtert Hospital, Hazelden, Mayo Clinic, Medrad, Medtronic, Target, and the U.S. Postal Service.
Strategic Planning Partner
Lynne Cunningham brings almost 40 years of health care experience to her work with clients, including 30 years as a strategic planning and marketing consultant. She has worked with hospitals, health systems, medical groups, organ procurement organizations, and various other mission-driven organizations to chart their strategic path for the future.
Lynne is a skilled facilitator with keen insight into group dynamics. Her specialty is moving expeditiously to define the strategy and ensure it is implemented to achieve desired results. She helps ensure that organizations develop a strategic plan that is actionable to help ensure progress toward the accomplishment of their mission and vision.
Lynne is the author of several books and many journal articles on topics including The Impact of Patient Satisfaction on Malpractice Exposure, Physician Involvement in Marketing, and Marketing Best Practices in a Variety of Service Lines. Prior to her consulting career, she was a staff administrator at Kaiser Permanente in Northern California and at Sutter Health.