I first met Paul when I hired him as a consultant on our team at BCBSMN. Paul not only turned out to be an exceptional consultant, but also has been an excellent mentor to many people. I would recommend him at any time without reservations.
Paul is extremely qualified to help organizations identify opportunities for process improvement, communicate their progress in written applications and reach the summit of excellence.
Paul has been a true partner in our Baldrige journey and pushing us to continuously work on cycles of improvement. I would highly recommend Paul to others who are focused on taking quality to a new level.
Paul’s knowledge of the Baldrige criteria and his ability to clearly communicate its value in driving organizational performance excellence are exceptional.