I recently had the opportunity to visit China to provide expertise on a site visit to a very large multi-national organization. The evaluating organization uses a model of performance excellence that is very similar to the Baldrige and EFQM Criteria. What was the value I provided? Based on my experience as a Baldrige Examiner and EFQM Assessor and Licensed Advisor, … Read More
Report to President: Baldrige is an effective tool to improve health care
A recent report provided to the White House by the President’s Council of Advisors on Science and Technology titled “Report to the President: Better Health Care and Lower Costs: Accelerating Improvement Through Systems Engineering” makes seven systems engineering recommendations to address the challenges in health care. I’m pleased to see Baldrige as part of one of the recommendations (Recommendation #6 … Read More