We have met the enemy and he is us…societal responsibility in our daily choices

Paul Grizzell1. Leadership, 5. Workforce Focus, d. Valuing Workforce Members and Partners, i. Societal Responsibility, Uncategorized

I read an article today about Angus Deaton, the recently announced Nobel Prize winner in economics.   A quote in that article resonated with me:  “…we cannot understand the whole without understanding what is happening in the miniature economy of our daily choices.” (My emphasis) Any relation between that and Baldrige and EFQM? As many of us become more concerned with … Read More

A Baldrige and EFQM Perspective on Senior Leader Ethics

Paul Grizzell1. Leadership, a. Visionary Leadership, EFQM, Uncategorized

In my performance excellence work with organizations that are using the Baldrige or European Foundation for Quality Management (EFQM) Criteria, I find that many organizations are challenged in responding to the Criteria that address ethical behavior. Why?  Because they already have a set of values that they expect people to live by and they haven’t had any legal violations.  But “‘How do … Read More

Report to President: Baldrige is an effective tool to improve health care

Paul GrizzellArticles, Baldrige Categories, Healthcare, i. Societal Responsibility, k. Systems PerspectiveLeave a Comment

A recent report provided to the White House by the President’s Council of Advisors on Science and Technology titled “Report to the President: Better Health Care and Lower Costs: Accelerating Improvement Through Systems Engineering” makes seven systems engineering recommendations to address the challenges in health care.  I’m pleased to see Baldrige as part of one of the recommendations (Recommendation #6 … Read More

Baldrige and the Impact of Obamacare

Steve George2. Strategy, 3. Customer Focus, 6. Operations Focus, Articles, Baldrige Process, Healthcare1 Comment

The implementation of the Affordable Care Act will stress a health care system that is already under the strain of an aging baby boomer population. New patients are expected to flood the system starting in early 2014, part of 25 million uninsured Americans projected to get health coverage by 2016, according to the Congressional Budget Office. In “The Waiting Room … Read More