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Advancing Performance Excellence using the Baldrige or EFQM Criteria Navigation
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  • About
    • Meet Paul Grizzell
    • Meet Our Partners
      • Meet Cathy Bergland
      • Meet Dave Brucks
      • Meet Graham Hull
      • Meet Steve George
  • Services
    • Performance Excellence Coaching and Consulting
    • Training
    • Speaking Engagements
  • Why Baldrige?
    • The Baldrige National Quality Program
    • The Application Process
  • EFQM Consulting
  • AHCA Consulting
  • Blog
  • Resources
    • Getting Started
    • Training Materials
      • Examiner Resources
      • Webinars
    • Download Baldrige and EFQM Articles
    • Links
  • Contact

Recommended Readings

Resources Links Recommended Readings
  • “Insights to Performance Excellence” by Mark Blazey  (“How do I learn what Baldrige is all about?”)
  • “Good to Great” by Jim Collins (“How do we get better?”)
  • “Built to Last” by Jim Collins  (“How do we stay better?”)
  • “How the Mighty Fall” by Jim Collins  (“If we’re so good, could anything possibly go wrong?”)
  • “True North” by Bill George  (“How do I become an authentic leader?”)
  • Bill George’s Facebook page (“How do I keep up with relevant leadership topics?”)
  • “Hope is not a Method” by Sullivan and Harper (“How do we keep our strategy relevant?”)
  • “The Five Dysfunctions of a Team” by Patrick Lencioni  (“How can we function more effectively as a team?”)
  • “Understanding Variation:  The Key to Managing Chaos” by Donald Wheeler (How do we make the best use of all this data?”)
  • “Keeping Score” and “Winning Score” by Mark Graham Brown (“How do I measure performance?”)
  • “Flawless Consulting” by Peter Block (“How can I be most effective as an internal or external consultant?”)

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