I recently had the opportunity to visit China to provide expertise on a site visit to a very large multi-national organization. The evaluating organization uses a model of performance excellence that is very similar to the Baldrige and EFQM Criteria. What was the value I provided? Based on my experience as a Baldrige Examiner and EFQM Assessor and Licensed Advisor, … Read More
The Seven Added Values of the Baldrige Process
When visiting with senior leaders of an organization about the value of embarking on a Baldrige journey, a frequently used phrase is “It’s not about the Award.” At that point, the discussion moves to writing an application, and the sense of leaders is that “We’re applying for an Award!” How do we convince leaders that there is value within the … Read More
Four 2012 Baldrige Award Recipients Announced
Acting U.S. Commerce Secretary Rebecca Blank named four U.S. organizations as recipients of the 2012 Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for performance excellence through innovation, improvement and visionary leadership. The winners in this, the 25th anniversary year of the award, represent four different sectors, one repeat recipient and a health network recognized for the same … Read More
The Baldrige Award: The Journey Is the Win
By Paul Grizzell Is your organization at the top of your game? If so, maybe you’re wondering how to make those incremental improvements to reach the highest level of performance excellence. Or perhaps your organization’s performance is just mediocre and leaders are looking for a method to accelerate improvement efforts. Maybe performance is even poor, and you need a way … Read More
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