Four 2011 Baldrige Award Recipients Announced

Paul GrizzellAnnouncements, Baldrige Award, Healthcare, Non-ProfitLeave a Comment

U.S. Commerce Secretary John Bryson named four organizations – three health care operations and one nonprofit business – as recipients of the 2011 Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for performance excellence through innovation, improvement and visionary leadership. This marks the first year that three health care organizations have been selected at one time. The 2011 … Read More

Ethics Training

Paul Grizzell1. Leadership, Articles, Education, Healthcare, Manufacturing, Non-Profit, Sector, Service, Small BusinessLeave a Comment

A friend of mine, Jim Rhea, is the CEO of Greenwood Performance Systems. He recently shared with me about ethics training that they conduct. This is frequently a “How do we do that?” question for those on a Baldrige journey. “In looking for people to hire, you look for three qualities: integrity, intelligence, and energy. And if they don’t have … Read More